Why does USPS mark as delivered when it's not? (2023)

Can a USPS package be marked as delivered but not?

In rare cases, package may show as 'delivered' but could take additional 24 hours.

Check exterior doors or other places your package could've been placed, like the porch, back patio or garage. Also check with anyone who may have picked up your package, like a neighbor. If you still can't find it, contact the seller to start a claim.

There are a couple of reasons that a USPS tracking number might display a Delivered status, even though you just generated a label or shipped the package. It could be either the USPS assigned a repeated tracking number to your shipment or the USPS scanned the shipment incorrectly.

If a clerk has their scanner set to "Delivered" instead of "Accepted", then your tracking will show the "Delivered" status. While this can raise concerns for you and your customers, it should not have any impact on the package's delivery.

If you ordered from Shein and the shipment was shown as delivered, but it did not arrive at your door, try looking out for a notice from your local postal office. Sometimes notices are filtered by recipient's names.

We've delivered the shipment to its final destination, with a timestamp of the delivery recorded. If the shipment doesn't require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather.

It is possible for your package to say “out for delivery” even when it has been delivered, because the system sometimes takes time to update. That's why it is worth checking your mailbox and other safe hiding places even if your package does not say that it has been delivered.

The USPS has been marking items delivered 1–3 days before they are actually delivered. We do hundreds-thousands of shipments monthly and this is happening to a large number of packages.

How does Informed Delivery work? As mailpieces travel through the USPS^® network, they go through high-speed sorting machines, which take a picture of the front (the side with the address). Informed Delivery shows you grayscale images of those mailpieces arriving soon to your address.

Just so you are aware, there is no case in which a driver would disclose that they have completed delivery, without them actually doing so. Management is able to track from the GPS on the scanning device, where the delivery took place once there is confirmation of delivery.

Can a package be delivered without being tracked?

Whether you're sending an envelope or a package, not all USPS services include package tracking. Some services cost extra for tracking, such as the commercial mailing service USPS Marketing Mail.

If you are concerned because a piece of mail was scanned but not delivered, do not panic. Instead, wait one business day and see what happens. If the USPS has not delivered the mail piece after two business days, contact the post office and inform them that something has been lost or stolen.

Informed Delivery^® provides notifications for mailpieces arriving soon - not necessarily mailpieces arriving that same day. Pieces can be delayed in getting to your mail carrier. Or, unfortunately, a mailpiece could be misdelivered.

If the package is not classified as Priority Mail Express™ service (domestic or international), Priority Mail® service, First–Class Package Service™, or an international letter package, it may be opened and its contents examined.

Generally, UPS will not reimburse a consumer if the package was delivered to a residence and then stolen. It will work with both the sender and the purchaser, as well as, law enforcement for a given claim. However, UPS will not issue a refund unless there's proof that it was responsible.

How long will UPS take to investigate damage or find my lost package? Depending on the country, the process to investigate a damaged or lost package generally takes 8 to 15 business day.

We may inspect the package at the shipper's or receiver's site, or collect the package for inspection at a UPS facility. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. We will not send inspection information to the receiver of the package.

USPS, UPS, and FedEx offer discreet shipping to their customers at no extra cost. The major couriers maintain a high level of discreteness so that even the delivery guy won't know what you ordered. The products are shipped in a standard box with only the customers' names and addresses.

Traditional discreet shipping

Think brown cardboard boxes, single-color paper, and labels that don't discuss what's inside. It's also possible to use unmarked postal service boxes, especially flat-rate boxes, to conceal the contents.

USPS collects IP address and moniker information when customers use its website for tracking services.